Privacy Policy

Last Updated: March 2026

1. Introduction Welcome to OptoSmart (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website optosmart.uk or engage with our smart lighting products and services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products.

• Technical Data: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and country location.
• Personal Information Provided by You: We collect names, email addresses, phone numbers, and company names through our “Contact Us” and “Request a Quote” forms, as well as any project files, blueprints, or documents you choose to upload and share with us.

3. How We Use Your Information We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

• To protect our services: We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To send you product information: We may use your personal information to send you the product specifications, catalogs, or technical drawings you requested.
• To facilitate business communication: We use your data to respond to your inquiries, solve technical issues, and provide customer support.

4. Sharing Your Information We do not sell, trade, or rent your personal identification information to others. We only share information with the following third parties:

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (such as data analysis, email delivery, hosting services, and customer service) and require access to such information to do that work.

5. Data Retention We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. Cookies and Tracking Technologies We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

7. Your Data Rights (UK GDPR) If you are located in the United Kingdom, you have specific rights regarding your personal information:

• Right of Access: You have the right to request a copy of the information we hold about you.
• Right to Rectification: You have the right to ask us to correct information you think is inaccurate or incomplete.
• Right to Erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data.

If you believe we are unlawfully processing your personal information, you also have the right to complain to the UK Information Commissioner’s Office (ICO). You can find their contact details here: https://ico.org.uk/

To exercise any of these rights, please contact us at the details provided below.

8. Data Security We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

9. Contact Us If you have questions or comments about this policy, or if you wish to exercise your data rights, you may contact us at:

OptoSmart UK United Kingdom

Email: info@optosmart.uk

Phone: +44 (738) 6176996